# Gift cards

> Sell gift cards in the shop, issue your own and follow the balance and usage of every card.



Gift cards are an easy way to sell experiences to someone who wants to give them away. The guest buys a card for an amount in your shop, and the recipient uses the balance when they book — over several bookings if they like.

<Callout type="info" title="Gift cards is an app">
  Switch on the **Gift cards** app under <Path>Settings → Apps</Path>. **Gift cards** then appears under Apps in the sidebar. Read more about [apps](/apps).
</Callout>

<Screenshot id="presentkort-lista" alt="The gift card list with key figures, code, status, validity and balance" />

## How it works for the guest

When the app is on, visitors can buy gift cards in your shop. They choose a preset amount between 500 and 2,000 kr or enter their own amount between 100 and 100,000 kr.

* A gift card is valid for **2 years** from the date it's issued.
* The card can be used several times until the balance runs out. The balance can never go negative.
* Before the card expires, the holder automatically receives a reminder email.

You manage the emails that are sent — the receipt to the buyer, the gift card to the recipient and the reminder — under [Email and notifications](/settings/email-and-notifications).

## Issue a gift card yourself

If you want to give a card away, or replace an old one, you can create it in the admin. You need to be an administrator to do this.

<Steps>
  <Step title="New gift card">
    Go to **Gift cards** and click **New gift card**.
  </Step>

  <Step title="Code">
    Enter your own **Gift card code**, or leave the field empty and the code is generated automatically.
  </Step>

  <Step title="Amount">
    Fill in &#x2A;*Original value (kr)**. The card is valid for 2 years, which can't be changed.
  </Step>

  <Step title="Create">
    Check that **Active** is switched on and click **Create gift card**.
  </Step>
</Steps>

If you have gift cards from a previous system, you can import them: when the list is empty, there's an **Import** button next to **New gift card**.

## The overview

At the top of the page you'll see **Gift card income**, **Active gift cards** and **Outstanding value** — that is, how much is left to redeem across all cards.

In the list you'll see **Gift card code**, **Status**, **Issue date**, **Validity** and the **Current / Original** balance.

## The gift card page

Click a gift card to see everything about it:

<Screenshot id="presentkort-sida" alt="A gift card's page with balance, purchaser, recipient, usage and timeline" />

| Card                            | Contents                                                                                |
| ------------------------------- | --------------------------------------------------------------------------------------- |
| **Gift card**                   | Code, status, balance, original amount, issued, valid until, origin and number of uses. |
| **Purchaser** and **Recipient** | Who bought the card and who it went to.                                                 |
| **Usage**                       | Each redemption with date, amount, balance afterwards, customer and booking.            |
| **Timeline**                    | Everything that has happened to the card.                                               |
| **Notes**                       | Internal notes that only staff can see.                                                 |

In the top right you can **Copy code** and **Deactivate** or **Activate** the card. The menu next to them has **Delete**. With the pencil in the **Gift card** card (**Edit gift card**) you change the code and the recipient. The amount can't be changed after the card is issued — if it's wrong, delete the card and issue a new one.

<Callout type="tip" title="Partial payment">
  If a booking costs less than the balance, the rest stays on the card. Each redemption appears under **Usage** with the amount and the balance afterwards, so you can always answer questions about how much is left.
</Callout>

## Delete and restore

Choose **Delete** in the menu on a row or on the gift card's page. The card goes to the **Bin** in the status filter, and you can undo straight away in the message that appears. In the Bin you can **Restore** the card or **Delete permanently**. You can also see how long is left before the card is deleted permanently on its own.