Everything to do with your bookings is gathered here: the list where every booking ends up, the booking card where you change, reschedule and refund, and the calendar where you plan departures and see which guests are coming.
The booking list Search, filter and export bookings — and take action on several at once. | |
The booking card Everything about a single booking: change guests, reschedule, cancel and refund. | |
Manual booking Add a booking for a customer who has phoned or emailed. | |
The calendar View and move departures, print guest lists and send messages. | |
Schedule rules Recurring times, capacity, minimum numbers and when booking closes. |
How it fits together#
- An experience has one or more time slots — the dates and times when it runs.
- A booking always belongs to a time slot and contains one or more tickets.
- The calendar shows the time slots. The booking list shows the bookings. Both take you to the same booking card.
The assistant Aurora can help you with your bookings. Ask, for example, "Which bookings do we have on Saturday?" or ask her to move, cancel or export bookings. See Aurora AI.