Rate limits

Per-key and per-organisation request limits, the x-ratelimit headers, and how to back off.

Two buckets apply to every request — one per API key and one per organisation — and the tighter one wins. All windows are one minute.

Per API key

Limit
Reads (GET)300 / minute
Writes (POST, PATCH, DELETE)60 / minute
Failed authentication, per IP20 / minute

Per organisation

Limit
Reads (GET)1,000 / minute
Writes (POST, PATCH, DELETE)200 / minute

So four keys polling at full speed share the organisation's 1,000 reads; a fifth gets 429 even though its own 300 are untouched. If you run several integrations against one organisation, plan the total, not each one.

Webhook management calls

These two calls have their own, tighter buckets, counted per webhook endpoint. When one of them answers 429, the x-ratelimit-* headers still describe the key's bucket — use retry-after.

Headers

HeaderMeaning
x-ratelimit-limitThe limit for this kind of request
x-ratelimit-remainingHow many are left in this window — the lowest of the buckets that apply
x-ratelimit-resetUnix seconds when the window resets

Every response — success or error — carries the current state in these headers.

The headers are on error responses as well, deliberately: you need x-ratelimit-remaining most when something has already gone wrong.

When you hit the limit#

Over the limit is 429 rate_limited, with a retry-after header giving the seconds to wait. Wait that long — or until x-ratelimit-reset — rather than retrying immediately — a tight retry loop just spends the next window too. Retry writes with the same Idempotency-Key.

If the limiter itself is unavailable (an infrastructure fault on our side, not something you can cause), reads are fail-open — they go through unlimited rather than taking every integration down — and writes are fail-closed: they answer 429 rate_limited until it is back. Treat that 429 like any other.

Polling a lot?

Most integrations that hit the read limit are polling something a webhook would have pushed. If you need more than these limits, talk to us before building around them.